Privacy policy

This policy outlines how we collect, store, and utilize personal data when you browse or provide your personal information to us in other ways.

By visiting, logging into, registering, or using the Ukayshopping website, you consent to the collection, usage, and transfer of your information (including personal data) under the terms of this policy. If you no longer wish to be bound by this policy, please refrain from using or entering your details on our website.

We may process your personal data when necessary under a contract between you and us, to comply with legal obligations, when we have a legitimate right to do so, or with your permission. We always consider whether your privacy rights override our business interests.

You are not obligated to provide personal information through the Ukayshopping website unless necessary for our services.

Information collected

Your personal data includes information provided when signing up for an account, subscribing to our emails, answering questions, participating in surveys, competitions, or providing details in your account profile, on the website, live chat, or during a support inquiry. Payment information is collected and securely stored by our payment system provider.

Examples of personal data collected include, but are not limited to, name, address, phone/mobile number, email address, shipment information, VAT status, survey responses, feedback, or marketing preferences. We monitor usage patterns, such as login dates and data volumes, to understand how people use the Ukayshopping website and improve services. For security and monitoring, we log your IP address when you use the website.

Information Collected by Third Parties

  • Customer's Full name
  • Customer's address
  • Customer's landline/mobile number
  • Customer's e-mail address

 When using third parties, we ensure they safeguard your data using administrative, technical, and security procedures. However, your data will also be subject to the laws of the jurisdiction governing the third party.

How we use your personal data

We use your personal data to provide access to the Ukayshopping website, contact you when necessary, and offer information on services of potential interest. Data may be transferred and stored outside the European Economic Area, and we take necessary steps to ensure secure processing.

We reserve the right to cooperate with law enforcement in investigating unlawful activities by Ukayshopping website users, with no legal liability for such disclosures.

Disclosing Your Information

We may disclose your information when selling part or all of our business/assets to a third party or when legally required. This disclosure may assist in fraud protection and minimizing credit risk.


We use technology like cookies to track visitor behavior patterns and improve website services. Cookies are downloaded to your device automatically, and we may permit selected third parties to use your personal data to analyze website traffic and enhance your browsing experience.

Third Party Links

Links to third-party websites on Ukayshopping have their privacy policies, and we accept no responsibility or liability for their policies as we have no control over them.

Data's Security

Ukayshopping prioritizes security, utilizing an online credit card payment facility with encryption during transactions. No credit or debit card details are stored on our servers once the initial payment is processed. While we strive to protect your data during transmission, the internet's inherent risks mean data transmission to the Ukayshopping website is at your own risk.

Your rights

You can unsubscribe from promotional emails anytime by clicking the unsubscribe link. You have the right to request a copy of personal data we hold about you, subject to a £10 charge for administration costs. For complaints or questions, contact us via email or phone.

Changes to this policy

We may edit this policy periodically, posting changes on the website and notifying you of substantial changes via email. Please check regularly for updates.

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